Field Technician - Menomonie, WI

Slip Robotics•Menomonie, WI
•Onsite

About The Position

Slip Robotics is seeking a Field Technician in the Menomonie, Wisconsin area to support deployment, servicing, and monitoring of its autonomous mobile robots used to load and unload semi-trailers. The role works with customers and internal engineering teams to help ensure the successful operation of the robotic system. The position is on-site near Menomonie and involves regional travel; the posting gives two different travel estimates, approximately 75% and approximately 20%.

Requirements

  • High school diploma or equivalent.
  • Familiarity with mechanical, electrical, or software systems gained through work experience or education.
  • Proactive, self-motivated, able to work independently, and adaptable to changing situations.
  • Strong problem-solving and analytical skills in fast-paced operational environments.
  • Excellent communication skills for interacting with customers and internal teams.
  • Detail-oriented, organized, and able to prioritize tasks and manage multiple projects.
  • Able to troubleshoot and work both independently and as part of a team.
  • Good driving record and reliable transportation to and from job locations.
  • Willingness to travel for regional on-site visits; travel is described inconsistently as approximately 75% and approximately 20%.
  • Able to lift up to 50 lbs and stand for extended periods.
  • Valid driver's license and driving record meeting company insurance standards.
  • Able to pass and maintain DOT medical certification (DOT physical).

Nice To Haves

  • Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

  • Provide customer support during product deployment and post-sales phases.
  • Assist sales teams with on-site demonstrations for potential customers.
  • Monitor and observe customer robot fleet operations to ensure optimal performance.
  • Identify and troubleshoot issues proactively, and provide timely solutions to minimize customer downtime.
  • Document operational data and generate performance reports.
  • Share feedback with internal teams about customer needs, product performance, and potential improvements.

Benefits

  • Opportunity to work on innovative robotic systems shaping the future of logistics.
  • Collaborative team where employee input and expertise matter.
  • Professional growth and advancement opportunities in robotics and automation.
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