Field Technician

EchoStar•Yarmouth, MA

22d

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The role includes paid training in installation and service procedures, smart home technology, and practices developed by experienced technicians. A company-provided van, tools, and uniforms are provided. Compensation is $24.25 per hour.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Ability to build trust and create a great customer experience.
Problem-solving skills to address a variety of challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service (listed value $114.99 per month).
Discounts on Sling TV ($5 per month) and Boost Mobile plans (starting at $15 per month).
Company-provided van, tools, and uniforms.
Potential bonuses of up to $6,400 in the first year and up to $9,100 annually afterward.
AwardPerqs for high performers, redeemable for travel, electronics, and other items.
Automatic promotion after six months with a $1-per-hour raise, with additional promotions and 5–10% pay increases based on performance.
Opportunities for career growth and advancement into other departments.