Field Technician
About The Position
Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on using their technology, and offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and presenting a professional attitude. EchoStar provides paid, step-by-step training in installation and service, smart home technology, and best practices developed by experienced technicians. The position offers opportunities for career growth, including advancement into other departments and promotions based on tenure and performance. Compensation is $20.25 per hour; the posting notes that compensation may reflect hourly pay and a location pay differential.
Requirements
- Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great experience.
- Problem-solving ability to address a variety of challenges on the spot.
- Determination to work in tight spaces and all kinds of weather.
- Adaptability to changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
- Travel as needed and work shifts that may include evenings, weekends, or holidays.
Benefits
- Paid training
- Time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service (stated value of $114.99 per month)
- Discounts on Sling TV ($5 per month) and Boost Mobile plans (starting at $15 per month)
- Company-provided van, tools, and uniforms
- Potential first-year bonuses up to $6,400 and annual bonuses up to $9,100 thereafter
- AwardPerqs for high performers, redeemable for travel, electronics, and other items
- Automatic promotion after six months with a $1 per hour raise; additional promotions may include 5–10% pay increases based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
