Field Technician

EchoStar•Leitchfield, KY
•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on how to use their technology, and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and deliver a professional customer experience. The company provides paid training in installation and service procedures, smart home technology, and best practices developed by experienced technicians. The role includes driving a company-provided van to customer sites and regional offices.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a positive experience.
  • Problem-solving ability to address varied challenges on the spot.
  • Determination to work in tight spaces and all kinds of weather.
  • Adaptability to changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.
  • Travel as needed and work shifts that may include evenings, weekends, or holidays.

Benefits

  • Paid training.
  • Time off.
  • Medical, dental, vision, and life insurance packages.
  • Health savings account (HSA).
  • 401(k) with company match.
  • Employee Stock Purchasing Program.
  • Tuition reimbursement.
  • Complimentary DISH TV service.
  • Discounts on Sling TV and Boost Mobile plans.
  • Company-provided van, tools, and uniforms.
  • Potential bonuses and AwardPerqs redeemable for travel, electronics, and more.
  • Automatic promotion after six months with a $1/hour raise, with further performance-based promotion opportunities.
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