Field Technician

EchoStar•Branson, MO

9d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They explain how to use customers’ technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and provide a professional customer experience. The company provides paid, step-by-step training in installation and service procedures, smart home technology, and practices developed by experienced technicians. Compensation is $20.25 per hour. The role offers opportunities for advancement, including an automatic promotion after six months with a $1-per-hour raise and further performance-based promotions with 5–10% pay increases.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Solve customer problems and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training and time off.
Medical, dental, vision, and life insurance packages.
Health savings account (HSA).
401(k) with company match.
Employee stock purchasing program.
Tuition reimbursement.
Company-provided van, tools, and uniforms.
Complimentary DISH TV service stated as $114.99 per month.
Discounted Sling TV service stated as $5 per month.
Boost Mobile plans starting at $15 per month.
Bonus potential of up to $6,400 in the first year and up to $9,100 annually thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and other items.
Career growth and advancement opportunities.