Field Technician

EchoStar•Burnsville, MN

9d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. Technicians work independently while remaining connected to the team, maintain a clean work area, and provide a professional customer experience. The company provides paid, step-by-step training on installations, service, smart home technology, customer education, and practices developed by experienced technicians. The role involves driving a company vehicle to customer sites and regional offices and may require travel as needed.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Paid time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service.
Discounts on Sling TV and Boost Mobile plans.
Company-provided van, tools, and uniforms.
Potential bonuses and AwardPerqs redeemable for items such as travel and electronics.
Career growth and promotion opportunities, including an automatic promotion after six months with a $1-per-hour raise and additional performance-based promotions.