Field Technician

MedScope Installation • Winnsboro, LA

26d • Onsite

About The Position

MedScope, a healthcare company supporting Personal Emergency Response System (PERS) users nationwide, is seeking a Field Technician/Installer to deliver, set up, and test emergency response equipment in members’ homes. This is a 1099 independent contractor role intended as supplemental work. Installers set their availability and capacity in advance, receive assigned jobs, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes. Compensation is paid per trip based on one-way mileage, regardless of whether the installation is completed. The posting states that most jobs take 15–20 minutes and that contractors are paid for every trip, including trips where an installation cannot be completed.

Requirements

• Have a vehicle and provide valid driver’s license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Commit to meeting or exceeding service-level requirements.

Nice To Haves

• Field technician, cable, or alarm installation experience.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide support to members.
• Obtain required signatures via DocuSign during installation appointments.
• Follow safety protocols, regulatory requirements, and company policies during installations.
• Complete assigned work within required service-level timeframes.

Benefits

• Paid for every trip, including when installations cannot be completed.
• Most jobs take 15–20 minutes.
• Installers set their availability and capacity, and work is assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED