Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and providing a professional, customer-focused experience. EchoStar provides paid training covering installation and service procedures, smart home technology, customer education, and practices developed by experienced technicians. The position offers opportunities for career growth, including an automatic promotion after six months with a $1-per-hour raise and further performance-based promotions. Compensation is $21.50 per hour, with bonus potential.
Requirements
- Valid driver’s license and an acceptable driving record.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds and meet and maintain a 335-pound weight limit.
- Customer focus and the ability to build trust and create a good customer experience.
- Problem-solving ability to handle a variety of challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability to changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test.
Responsibilities
- Visit customers’ homes to install and service DISH equipment and smart home products.
- Solve customer problems and introduce customers to smart home technology.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Bonus potential of up to $6,400 in the first year and up to $9,100 annually after
- AwardPerqs redeemable for travel, electronics, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
