Field Technician

EchoStar • Jacksonville, FL

22d • Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and help customers use their technology. They may introduce additional services when helpful and are expected to maintain a clean work area and a professional attitude while working independently and staying connected with the team. Technicians receive paid, step-by-step training in installation and service procedures, smart home technology, customer education, and practices developed by experienced technicians.

The role involves driving a company-provided van to customer sites and regional offices. It requires schedule flexibility, including possible evening, weekend, or holiday shifts, travel as needed, ladder climbing up to 40 feet, lifting up to 70 pounds, and meeting and maintaining a 335-pound weight limit. Employment is contingent on passing a pre-employment screen, including a drug test, and having an acceptable driving record. Compensation is $20.75 per hour; the posting notes compensation may reflect hourly pay and a location pay differential.

Requirements

• Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
• Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
• Ability to climb ladders up to 40 feet.
• Ability to lift up to 70 pounds.
• Must meet and maintain a 335-pound weight limit.
• Ability to build customer trust and create a positive customer experience.
• Problem-solving skills to address varied challenges on the spot.
• Determination to work in tight spaces and in all kinds of weather.
• Adaptability to changes and unexpected tasks.
• Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Visit customers’ homes, solve problems, and introduce customers to smart home technology.
• Teach customers how to use their technology and offer additional services when helpful.
• Keep the work area clean and maintain a professional attitude.
• Work independently while staying connected with the team.
• Drive a company vehicle to customer sites and regional offices.

Benefits

• Paid training.
• Time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance packages.
• Health savings account (HSA).
• 401(k) with company match.
• Employee stock purchasing program.
• Tuition reimbursement.
• Complimentary DISH TV service (listed as $114.99/month).
• Discounts on Sling TV (listed as $5/month).
• Boost Mobile plans starting at $15/month.
• Company-provided van, tools, and uniforms.
• Potential bonuses of up to $6,400 in the first year and up to $9,100 annually afterward.
• AwardPerqs for high performers, redeemable for travel, electronics, and other items.
• Automatic promotion after six months with a $1-per-hour raise; additional performance-based promotions with 5–10% pay increases.
• Career-growth opportunities, including movement to other departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed