Field Technician

EchoStar•Nashville, TN

22d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on using their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. EchoStar provides paid training in installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians. This role requires travel to customer sites and regional offices using a company vehicle, schedule flexibility that may include evenings, weekends, or holidays, and the ability to work in tight spaces and varied weather conditions.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Travel to customer sites and regional offices using a company vehicle.

Benefits

Paid training and time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service (stated value of $114.99 per month).
Discounts on Sling TV ($5 per month) and Boost Mobile plans (starting at $15 per month).
Company-provided van, tools, and uniforms.
Automatic promotion after six months with a $1-per-hour raise; further promotions may include 5–10% pay increases based on performance.
Bonus potential of up to $6,400 in the first year and up to $9,100 annually thereafter.
High performers may receive AwardPerqs, redeemable for travel, electronics, and other items.
Career growth opportunities, including opportunities to move into other departments.