Field Technician

Road Machinery and Supplies Co..•East Moline, IL

27d•Onsite

About The Position

Road Machinery & Supplies Co. is seeking a Field Service Technician for its East Moline, Illinois location. The technician serves as RMS’s service repair contact for customers in an assigned geographic area and may be dispatched to other areas as needed. The position requires prompt response to customers and a strong sense of urgency in prioritizing repairs. The technician performs troubleshooting and repair work, including at customer job sites, while maintaining a high standard of work and safety. Road Machinery & Supplies Co. is a distributor of construction and mining equipment, with sales and support operations throughout the Upper Midwest. The company represents equipment brands including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag. Its employees provide services, technical support, and product solutions to help customers avoid downtime and complete projects on schedule and within budget.

Requirements

Five years of mechanical experience.
Possess own tooling to perform the work.
Able to work responsibly, safely, and intelligently.
Able to engage respectfully with customers, co-workers, and vendors.
Maintain a Class A driver’s license.

Nice To Haves

Technical or trade school education is preferred.

Responsibilities

Maintain a Class A driver’s license.
Troubleshoot engine and driveline problems.
Troubleshoot hydraulic systems.
Troubleshoot electrical systems.
Perform high-quality work at customer job sites.
Respond promptly to customer service needs and prioritize customer repairs.
Serve as the service repair contact for customers in the assigned geographic area and travel to other geographic areas as needed.