Field Technician

EchoStar•Lawrenceville, VA

22d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and provide a professional customer experience. The company provides paid, step-by-step training in installations and service, smart home technology, customer education, and practices developed by experienced technicians. The role requires driving a company vehicle to customer sites and regional offices, travel as needed, and flexibility to work shifts that may include evenings, weekends, or holidays. Compensation is $22.25 per hour. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Keep the work area clean and maintain a professional attitude.
Work independently while staying connected with the team.
Travel to customer sites and regional offices in a company vehicle.

Benefits

Paid training
Time off
Medical insurance
Dental insurance
Vision insurance
Life insurance
Health Savings Account (HSA)
401(k) with company match
Employee Stock Purchasing Program
Tuition reimbursement
Complimentary DISH TV service ($114.99/month)
Discounts on Sling TV ($5/month) and Boost Mobile plans (starting at $15/month)
Company-provided van, tools, and uniforms
Potential bonuses of up to $6,400 in the first year and up to $9,100 annually after the first year
AwardPerqs for high performers, redeemable for travel, electronics, and more
Automatic promotion after six months with a $1/hour raise; additional performance-based promotions with 5–10% pay increases
Career growth and opportunities to move into different departments