Field Technician

EchoStar • Dickinson, ND

2d

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role requires maintaining a clean work area and a professional attitude while working independently and staying connected with the team. EchoStar provides paid training in installation and service procedures, smart home technology, and experienced technicians’ best practices. Technicians use a company-provided van, tools, and uniforms and may travel as needed to customer sites and regional offices.

Requirements

• Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
• Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
• Ability to climb ladders up to 40 feet.
• Ability to lift up to 70 pounds.
• Must meet and maintain a 335-pound weight limit.
• Customer focus and ability to build trust and create a great customer experience.
• Problem-solving ability to handle a variety of challenges on the spot.
• Determination to work in tight spaces and all kinds of weather.
• Adaptability to handle changes and unexpected tasks.
• Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Solve customer problems and introduce customers to smart home technology.
• Teach customers how to use their technology and offer additional services when helpful.
• Keep a clean work area and maintain a professional attitude.
• Work independently while staying connected with the team.

Benefits

• Paid training.
• Paid time off.
• Medical, dental, vision, and life insurance packages.
• Health Savings Account (HSA).
• 401(k) with company match.
• Employee Stock Purchasing Program.
• Tuition reimbursement.
• Complimentary DISH TV service.
• Discounts on Sling TV and Boost Mobile plans.
• Company-provided van, tools, and uniforms.
• Potential bonuses of up to $6,400 in the first year and up to $9,100 annually thereafter.
• AwardPerqs for high performers, redeemable for travel, electronics, and other items.
• Automatic promotion after six months with a $1-per-hour raise; additional promotions may include 5–10% pay increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed