Field Technician

MedScope Installation • Winnsboro, LA

10d • Onsite

About The Position

MedScope supports Personal Emergency Response System (PERS) users nationwide, helping individuals remain safe and independent in their homes. This 1099 independent contractor role is intended for people seeking supplemental, low-complexity work. Installers set their availability and capacity in advance, are assigned jobs accordingly, coordinate appointments directly with members or caregivers, and complete work within required service-level timeframes. The work involves traveling to member homes to deliver, install, set up, and test emergency response equipment, explain its use, and document the service. Contractors are paid per trip based on one-way mileage, including when an installation cannot be completed; there is no hourly pay. Most installations take 15–20 minutes.

Requirements

• Have a vehicle and provide valid driver's license, vehicle registration, and auto insurance documentation.
• Be willing to complete background checks and training.
• Have excellent verbal and written communication skills.
• Have a working email address, a smartphone with voicemail, and basic computer skills.
• Have a high school diploma or equivalent.
• Be able to work independently.
• Be committed to meeting or exceeding service-level requirements.
• Travel regularly to member homes and perform physical activities including bending, kneeling, reaching, and climbing stairs.
• Carry and handle lightweight equipment, typically under 10–15 pounds, and work in a variety of home environments.

Nice To Haves

• Field technician, cable, or alarm installation experience.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Deliver, initially set up, and test personal emergency response equipment in clients’ homes.
• Educate clients and caregivers on device usage, features, and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls, and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain required signatures via DocuSign during installation appointments.
• Follow safety protocols, regulatory requirements, and company policies during installations.

Benefits

• Paid for every trip, including when installations cannot be completed.
• Set availability and capacity in advance, with work assigned accordingly.
• Opportunity to contribute to the safety and wellbeing of members in the community.

What This Job Offers

• Education Level: High school or GED