Field Technician - EPG

Thompson Tractor Company•Panama City, FL

About The Position

The Field Service Technician performs equipment servicing and repairs, working independently and as part of a team at various field locations. Equipment may include diesel engines, gas engines, electric power generators, and transfer switches. The role includes extensive on-the-job training, classroom instruction, and e-learning, which must be successfully completed to remain in the technician training program. Technicians are expected to demonstrate initiative, teamwork, enthusiasm for customer service, and an efficient, solution-oriented approach. Advancement in classification is based on attitude, skill level, and job performance.

Responsibilities

  • Plan and perform minor repairs using the correct tools and procedures.
  • Order and return parts for assigned jobs in a timely manner.
  • Remove and install, disassemble and reassemble, and perform minor adjustments on basic engine, hydraulic, transmission, and electrical components.
  • Perform preventive maintenance services according to factory guidelines.
  • Demonstrate proper use of service information systems.
  • Work as a helper in field service with an experienced Technician as required.
  • Follow all applicable and required safety standards and procedures.
  • Work independently in the field as required.
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