Field Technician
About The Position
Field Technicians visit customers’ homes to solve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The company provides paid, step-by-step training in installation and service, smart home technology, customer education, and experienced technicians’ best practices. The role involves driving a company vehicle to customer sites and regional offices, traveling as needed, and working a flexible schedule that may include evenings, weekends, or holidays. Technicians may climb ladders up to 40 feet, lift up to 70 pounds, work in tight spaces and varied weather, and must meet and maintain a 335-pound weight limit.
Requirements
- Valid driver’s license and acceptable driving record.
- Willingness to travel as needed and work a flexible schedule that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Ability to build customer trust and provide a great experience.
- Problem-solving ability to address a variety of challenges on the spot.
- Determination to work in tight spaces and all kinds of weather.
- Adaptability to changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce them to smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude while working independently and staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training.
- Time off.
- Medical, dental, vision, and life insurance packages.
- Health Savings Account (HSA).
- 401(k) with company match.
- Employee Stock Purchasing Program.
- Tuition reimbursement.
- Complimentary DISH TV service.
- Discounts on Sling TV and Boost Mobile plans.
- Company-provided van, tools, and uniforms.
- Potential bonuses and AwardPerqs redeemable for travel, electronics, and other items.
- Career growth and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
