Field Technician
About The Position
Field Technicians visit customers’ homes to troubleshoot problems, install and service DISH equipment and smart home products, and help customers learn to use their technology. They may recommend additional services when helpful. Technicians work independently while remaining connected with the team, maintain a clean work area, and provide a professional, customer-focused experience. The company provides paid, step-by-step training in installation and service, smart home technology, and experienced technicians’ best practices. A company vehicle, tools, and uniforms are provided.
Requirements
- Have a valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
- Be willing to travel as needed and work flexible shifts that may include evenings, weekends, or holidays.
- Be able to climb ladders up to 40 feet.
- Be able to lift up to 70 pounds.
- Meet and maintain a 335-pound weight limit.
- Build customer trust and provide a positive experience.
- Solve a variety of problems on the spot.
- Work in tight spaces and in all kinds of weather.
- Adapt to changes and unexpected tasks.
- Successfully complete a pre-employment screen, including a drug test, and have an acceptable driving record.
Responsibilities
- Visit customers’ homes and solve problems.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
Benefits
- Paid training
- Time off
- Medical, dental, vision, and life insurance packages
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service stated as $114.99 per month
- Discounts on Sling TV stated as $5 per month
- Discounts on Boost Mobile plans starting at $15 per month
- Company-provided van, tools, and uniforms
- Potential to earn bonuses up to $6,400 in the first year and up to $9,100 annually afterward
- AwardPerqs for high performers, redeemable for travel, electronics, and more
- Automatic promotion after six months with a $1-per-hour raise, with additional performance-based promotions and pay increases of 5–10%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
