Field Technician

EchoStar•Williston, ND

2d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They explain how to use the technology and offer additional services when helpful. Technicians work independently while staying connected with their team, maintaining a clean work area and a professional attitude. The company provides training in installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians. The role requires driving a company vehicle to customer sites and regional offices, travel as needed, schedule flexibility that may include evenings, weekends, or holidays, and the physical ability to climb ladders up to 40 feet, lift up to 70 pounds, and meet and maintain a 335-pound weight limit.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed.
Flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Visit customers’ homes and resolve problems.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.