Field Technician

EchoStar•Oklahoma City, OK

22d

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They explain how to use customers’ technology and offer additional services when appropriate. The role involves working independently while staying connected with the team, maintaining a clean work area, and providing a professional, customer-focused experience. Technicians receive paid, step-by-step training in installation and service procedures, smart home technology, customer education, and experienced technicians’ best practices. The position includes driving a company-provided van to customer sites and regional offices and requires schedule flexibility, including possible evenings, weekends, or holidays.

Requirements

Valid driver’s license and acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive experience.
Problem-solving ability and determination to work in tight spaces and all kinds of weather.
Adaptability when handling changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Solve installation and service problems at customer sites.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Time off.
Medical, dental, vision, and life insurance packages.
Health savings account (HSA).
401(k) with company match.
Employee stock purchasing program.
Tuition reimbursement.
Company-provided van, tools, and uniforms.
Complimentary DISH TV service.
Discounts on Sling TV and Boost Mobile plans.
Potential first-year bonus of up to $6,400 and annual bonus potential of up to $9,100 thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and other items.
Automatic promotion after six months with a $1-per-hour raise, with further promotions and performance-based pay increases.