Field Technician (San Diego, CA)

T-Mobile•San Diego, CA

2d•Onsite

About The Position

Are you ready to join the Un-carrier movement? Do you enjoy working on projects with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do? If so, our San Diego Ops Team is searching for a high performing Field Technician to cover the Mission Bay, downtown, and La Jolla area within the market. This role will cover approximately 90-100 sites, including macro sites, small cells, retail stores, etc. You should possess a balance of wireless industry exposure, coupled with the ability to work independently, and cover a wide area of sites in our market. You will encompass aspects of technical support, project management, and operational support while being a responsible teammate. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way.

Requirements

Bachelor’s degree OR equivalent relevant experience required.
Candidates with strong technical or field experience are encouraged to apply.
2-4 years wireless experience in field operations and maintenance preferred
2-4 years experience wireless telecommunications or related experience preferred
Strong technical proficiency with Ericsson field equipment preferred
Excellent verbal and written communication skills
Self-motivated; exhibits initiative in achieving company goals and objectives
Basic leadership skills and ability to prioritize and complete multiple tasks
Able to work independently and in a team environment
Strong attention to detail
Flexibility with ever-changing environments and priorities
Solve problems using creativity and innovation
Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
Flexible hours a must. Day and night work are part of the job, as well as being part of an on call rotation for the market.
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391.
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Acceptable areas of study include Vocational/Technical Training or related field (Preferred)

Responsibilities

Provides technical support within and occasionally outside the immediate team.
Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration.
Provides input on process improvements related to maintenance and repair activities.
Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.

Benefits

competitive base salary and compensation package
multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs