Field Technician

EchoStar•Sidney, MT

2d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on how to use their technology, and offer additional services when appropriate. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The company provides paid training covering installation and service procedures, smart home technology, customer education, and experienced technicians’ best practices. Technicians use a company-provided van, tools, and uniforms. The role requires travel to customer sites and regional offices, schedule flexibility that may include evenings, weekends, or holidays, and physical work including ladder climbing, lifting, and working in tight spaces and varied weather. Compensation is $24.50 per hour, with potential bonuses and performance-based career progression.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Travel to customer sites and regional offices using a company vehicle.

Benefits

Paid training.
Time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service.
Discounts on Sling TV and Boost Mobile plans.
Company-provided van, tools, and uniforms.
Bonus potential of up to $6,400 in the first year and up to $9,100 annually thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and other items.
Automatic promotion after six months with a $1-per-hour raise, with additional performance-based promotions offering 5–10% pay increases.