Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They educate customers on using their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude while working independently and staying connected with the team. The role includes paid training, a company-provided van, tools, and uniforms. The position requires driving to customer sites and regional offices, schedule flexibility, and the ability to perform physical work in tight spaces and varied weather.
Requirements
- Valid driver’s license and an acceptable driving record.
- Willingness to travel as needed and work flexible shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great customer experience.
- Problem-solving ability to handle varied challenges on the spot.
- Determination to work in tight spaces and all kinds of weather.
- Adaptability when handling changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test.
Responsibilities
- Visit customers’ homes to solve problems and introduce them to smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training.
- Time off.
- Medical, dental, vision, and life insurance packages.
- Health Savings Account (HSA).
- 401(k) with company match.
- Employee Stock Purchasing Program.
- Tuition reimbursement.
- Complimentary DISH TV service.
- Discounts on Sling TV and Boost Mobile plans.
- Company-provided van, tools, and uniforms.
- Potential bonuses and AwardPerqs redeemable for travel, electronics, and more.
- Automatic promotion after six months with a $1/hour raise, with additional performance-based promotions offering 5–10% pay increases.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
