Field Technician

EchoStar•Columbia, NC

22d•Onsite

About The Position

Field Technicians visit customers’ homes to troubleshoot problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They educate customers on using their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude while working independently and staying connected with the team. The role includes driving a company vehicle to customer sites and regional offices. EchoStar provides paid, step-by-step training in installation and service, smart home technology, customer education, and best practices developed by experienced technicians.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet and lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great customer experience.
Problem-solving skills to address varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks with ease.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Visit customers’ homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude while working independently and staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training and time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Company-provided van, tools, and uniforms.
Complimentary DISH TV service, listed at $114.99 per month.
Discounted Sling TV service for $5 per month.
Boost Mobile plans starting at $15 per month.
Potential bonuses of up to $6,400 in the first year and up to $9,100 annually thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and other items.
Automatic promotion after six months with a $1-per-hour raise; additional promotions may bring 5–10% pay increases based on performance.
Career growth opportunities, including movement into other departments.