Field Technician

EchoStar•Upper Merion Township, PA

22d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude, working independently while staying connected with the team. The role includes paid training in installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians. The company describes career growth opportunities, including an automatic promotion after six months and further performance-based promotions. Compensation is $22.75 per hour, with additional bonus potential. Technicians drive a company-provided van to customer sites and regional offices. The position requires schedule flexibility, travel as needed, and the ability to work in varied conditions and tight spaces. Employment is contingent on completing a pre-employment screen, including a drug test and acceptable driving record.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a good customer experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability when plans change or unexpected tasks arise.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Solve problems at customer sites and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and professional attitude.
Work independently while staying connected with the team.
Travel to customer sites and regional offices using a company vehicle.