Field Technician/Installer Level III

TIAG • Mount Pleasant, SC

8d • $90,000 - $95,000 • Onsite

About The Position

TIAG is seeking a Field Technician/Installer at a Level III experience. The Technician should be able to demonstrate experience in the installation, maintenance, repair, and troubleshooting of Department of Defense (DoD) Electronic Security Systems. This position plays a vital role in sustaining mission readiness by ensuring the optimal performance of critical equipment. The ideal candidate combines strong technical expertise with a proactive, team-oriented approach. A Level II Technician handles more complex service requests, performs independent diagnoses, and is expected to provide support to Level I staff. This role requires a solid foundation of technical knowledge and problem-solving abilities.

Requirements

• Associate's degree in a technical discipline or equivalent professional certification.
• 6+ years of proven experience as an Installer/Technician, with 2 core areas of expertise in (Lenel, AMAG,Bosch,Milestone,DMP etc)
• Ability to obtain and maintain a government issued security clearance, US or Naturalized Citizenship is required.
• Proficiency in diagnosing and repairing various hardware and software issues.
• Ability to work independently with minimal supervision.
• Working knowledge of network configurations and protocols.
• Problem-solving and critical thinking skills.

Responsibilities

• Conduct Preventive Maintenance according to schedule.
• Deliver Preventive Maintenance reports to Senior Technicians for review.
• Manage a defined queue of service tickets.
• Successful completion of corrective maintenance in a timely manner to prevent downtime.
• Develop and deliver training programs for all technical staff.
• Implement a new training curriculum and OJT for Level 1 technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree