Field Technician III - Public Sector - Florida

Lumen Technologies•Palm Bay, FL

1d•$64,668 - $86,190•Onsite

About The Position

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role We have an immediate opening for Field Technician III. The Field Technician III may be required to perform a variety of different functions based on the need of the geographic area. Without direct supervision and utilizing established guidelines, procedures, and/or policies the Technician may be responsible to effectively perform all functions required for Field Tech II. Works independently under minimal supervision, may act as a team leader. Expert knowledge of a specialty in business field and strong business acumen. Applies advanced principles, theories, and concepts performing tasks associated with the installation, acceptance, and maintenance of Transport equipment, Signaling (such as SS7), Private Line and Data Services, install Channel Servicing Unit/Data Servicing Unit (CSU/DSU) and Customer Premise Equipment (CPE). Responsible for the outside plant network in each geographic boundary, including metro and long-haul fibers. Performs a wide spectrum of moderately complex assignments requiring alternative analysis, innovation and judgement, while demonstrating excellent interpersonal skills. Assumes all routine tasks for major or multiple projects and is periodically called up to make un-reviewed decisions.

Requirements

5+ years Technician experience in a telecommunications/data center environment with strong technical experience and knowledge of standard telecommunications practices.
Master knowledge of standard telecommunication practices and technologies, including: Transmission (DSO, POTS, DDS, FT1, DS1, E1, DS3, Sonet/SDH), Switching (SS7, Trunking, Signaling), TCP/IP (Fast/Gigabit Ethernet, Networking Protocols, Router Installation Configuration)
Strong technical and mechanical background with experience working on the latest generation transport gear and critical infrastructure, including HVAC systems, high voltage electrical systems, and DC Power Plants, commonly found in telecommunications facilities
Knowledge of locating fiber optic cable, right-of-way, and As-Builts is required
Must have an active government security clearance and reside in the Palm Bay, FL area
Ability to work in varied working conditions, including: Indoor building settings and outdoor environments such as buried cable inspections, construction sites, and field facilities
All weather conditions, varying noise levels, hazardous environments, and diverse outdoor work surfaces
Commitment to working safely at all times
Adherence to all personal safety policies and procedures
Possession of a valid state vehicle operator’s license with a satisfactory driving record in accordance with applicable state laws and fleet/vehicle safety program requirements
Commitment to follow all company policies regarding motor vehicle usage
Availability for on-call 24x7 rotational support, including stand-by, call-out, dispatch, and overtime as required by the business
Ability to perform a wide spectrum of complex assignments, requiring alternative analysis, innovation, and sound judgment, while demonstrating excellent interpersonal skills
Proven experience completing installation, decommissioning, and troubleshooting of next generation and legacy network equipment and circuits
Ability to perform underground fiber optic cable locating without error

Responsibilities

Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
Proactively identify potential problem areas in order to ensure integrity of the network and company.
May need to perform work on outside plant network including but not limited to fiber quality testing and analysis of results.
Assist other personnel to complete these activities when needed.
Performs the installation/change/decommission and testing of the transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
Will be required to install and test network and customer equipment (CPE) including installation and delivery of all end user services.
Utilizes industry standard software and hardware to accurately locate, mark, and protect underground outside plant facilities without error.
AC Power (on limited basis)
DC power installs including tertiary and BDCBB.
Large Netbuild management (PM Duties), vendor management and PO creation.
Responsible for oversight of the asset management processes and replenishment of on-site/truck materials.
Ensure shipping and receiving of company and customer materials is coordinated and timely.
Maintains tools, test sets, and all network equipment.
Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including, but not limited to HVAC systems, high-voltage electrical systems, and DC power plants.
Responsible for proactively monitoring Lumen systems to execute preventative and demand maintenance across the network, critical infrastructure, and materials management within established time and quality parameters.