Field Technician II (Marine Engines)

Gregory Poole Equipment Company•Beaufort, NC

About The Position

The Field Technician II performs advanced troubleshooting, diesel engine repairs, performance diagnosis, and major overhauls on yachts and commercial vessels. The role includes maintenance and repair of marine engines and associated systems, as well as field service at customer locations. The technician works remotely with rare trips to the dispatching office and may work outdoors at docks or marinas and aboard boats in all weather conditions. The job description notes that supervisors may assign similar duties and that major modifications to the role require Human Resources approval.

Requirements

High school education or GED.
Six years of work experience, including at least four years of experience on Caterpillar equipment.
Proficiency in at least four mechanical systems, such as transmissions, engines, and hydraulics, across numerous model lines.
Ability to work outdoors in all weather conditions and in cramped or awkward positions aboard boats.
Ability to repeatedly stoop, kneel, bend, and climb beside, onto, and underneath equipment to diagnose and repair it.
Ability to see effectively for repairs, technical-manual research, and preparation of written repair reports.
Ability to lift and position parts and manually handle parts weighing up to 102 pounds; use a mechanical hoist for heavier parts.
Cognitive reasoning and problem-solving skills to apply knowledge, written information, and verbal instructions to unusual or unknown technical equipment problems.
Ability to work independently with minimal supervision.
Ability to operate an assigned service vehicle for extended periods and meet GPEC Fleet Policy safe-driving standards.
Ability to communicate effectively by telephone and professionally interact with customers at service sites.
Valid state driver's license; a valid license within the state of GPEC's operation must be obtained within 30 days of hire.
Safe driving record meeting the standards in the GPEC Fleet Policy.

Nice To Haves

Proficient use of Caterpillar ET and SIS.
Exposure to PC-based equipment and parts information systems.
A commercial driver's license (CDL) may be required for operation of some vehicles.
DOT medical certification may be required for some positions; some positions require obtaining certification before consideration.

Responsibilities

Troubleshoot and repair inboard marine diesel engines.
Disassemble, inspect, maintain, repair, and reassemble engines.
Maintain and service marine engine fuel tanks, pumps, filters, and fuel injection systems.
Maintain lubrication systems for four-stroke and two-stroke marine diesel engines.
Maintain cooling systems for marine diesel engines.
Disassemble, maintain, repair, and reassemble or install the three major types of transmissions commonly associated with inboard marine engines.
Perform engine shaft alignments.
Tune and diagnose a variety of marine diesel engines, including operating test equipment, performing system diagnostics, and conducting tune-up procedures.
Troubleshoot and repair engine electrical control systems.
Troubleshoot and repair engine or vessel performance issues.
Complete written repair activity reports on customer work orders.
Operate an assigned service vehicle to reach customer locations and communicate with customers and others by telephone.
Deal directly with customers at service locations in a professional manner.