Field Technician II - Client Onsite (Temporary)

Astreya•Las Vegas, NV

1d•$29 - $45

About The Position

The Field Technician II provides support to assigned locations, including data centers, Points of Presence (POPs), and other physical sites. The role coordinates with network teams and local vendors on installation, repair, and maintenance activities, and requires professional experience deploying physical-layer rack-and-stack configurations. Travel is required. The work involves moderately difficult assignments requiring judgment to resolve issues. Some instruction may be provided on new assignments, with infrequent checks on daily work.

Requirements

Associate's degree or equivalent from a two-year college or technical school and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
Build productive internal and external working relationships.
Exercise judgment within defined procedures and practices to determine appropriate action.
Knowledge of data center and POP infrastructure, including OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack, cabinet, or cage construction.
Familiarity with installing and maintaining telecommunications and network equipment, including DWDMs, backbone and management routers, IP switches, and optical and digital infrastructure.
Understanding of splicing and of working in and maintaining manhole, vault, or handhole environments.
Knowledge of telecommunications testing equipment, including microscopes, source and power meters, and OTDRs, and experience testing across SONET and Ethernet bandwidths.
Knowledge of telecommunications testing standards and procedures, including length, wire mapping, bit error rate, power, delay, loss, reflectance, and dispersion.
Knowledge of state and local regulatory standards, procedures, and permitting requirements.
Ability to work effectively with LEC and other telecommunications service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
Ability to work independently, diagnose problems, and take appropriate action with minimal supervision.
Experience with spreadsheets, workflow and project management applications, and administrative software applications.
Understanding of how to use a Tier-1 ITSM platform.
Ability to perform office-related tasks that may involve prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively.
Some positions may require occasional repetitive movements of the wrists, hands, and/or fingers.

Responsibilities

Maintain high quality standards at assigned data center locations and remote Points of Presence (POPs).
Perform physical installation, repair, maintenance, and testing activities as directed, maintaining high standards of quality.
Help perform card additions or replacements, software upgrades, and associated testing.
Recommend process improvements that may improve network-asset quality or operational efficiency.
Provide site-survey support for OSP and ISP projects and large space, power, or equipment deployments.
Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups.
Support management of local construction vendors to ensure compliance with installation, repair, and maintenance procedures and standards, as well as quality and cleanliness expectations.
Coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities.
Perform site surveys for network builds, augments, or decommissions.
Assist with coordinating site access, equipment staging, and related tasks.
Perform other duties as required.