Field Technician II - Client Onsite (Temporary)

Astreya•Las Vegas, NV

About The Position

The Field Technician II supports assigned locations, including data centers and Points of Presence (POPs), and provides physical site services. The role coordinates with network teams and local vendors on installation, repair, and maintenance activities, and requires professional experience deploying physical-layer rack-and-stack configurations. Travel is required. Work is moderately difficult and involves judgment in resolving issues; new assignments may require some instruction, while daily work is checked infrequently. The technician maintains quality standards across data center locations and remote POPs; performs and supports physical installation, repair, maintenance, and testing; and helps with card additions or replacements, software upgrades, and associated testing. The role also supports site surveys and audits, vendor coordination, network builds and decommissions, site access, and equipment staging. The position requires an associate degree or equivalent, with 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience. The stated pay range is $28.76–$45.40 per hour, base pay only.

Requirements

Associate degree (A.A.) or equivalent from a two-year college or technical school and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
Build productive internal and external working relationships.
Exercise judgment within defined procedures and practices to determine appropriate action.
Knowledge of data center and POP infrastructure, including OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack, cabinet, or cage construction.
Familiarity with installing and maintaining telecom/network equipment, including DWDMs, backbone and management routers, IP switches, and optical and digital infrastructure.
Understanding of splicing and of working safely and operating within manholes, vaults, or handholes.
Knowledge of telecommunications testing equipment, including microscopes, source and power meters, and OTDRs, and experience testing across SONET and Ethernet bandwidths.
Knowledge of telecommunications testing standards and procedures for length, wire mapping, bit error rate, power, delay, loss, reflectance, and dispersion.
Knowledge of state and local regulatory standards, procedures, and permitting requirements.
Ability to work effectively with LEC and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
Ability to work independently, diagnose problems, and take appropriate action with minimal supervision.
Experience with spreadsheets, workflow and project management applications, and administrative software applications.
Understanding of how to use a Tier-1 ITSM platform.
Ability to perform office-related tasks that may involve prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively.
Some positions may require occasional repetitive movement of the wrists, hands, and/or fingers.
Ability to travel.

Responsibilities

Maintain quality standards at assigned data center locations and remote Points of Presence (POPs).
Participate in physical installation, repair, maintenance, and testing activities, maintaining high quality standards.
Help perform card additions or replacements, software upgrades, and associated testing.
Recommend process improvements that could improve network asset quality or operational efficiency.
Provide site survey support for OSP and ISP projects, large space-and-power projects, and equipment deployments.
Perform site audits and reconcile data discrepancies with Network Surveillance and other groups as necessary.
Support management of local construction vendors to ensure compliance with installation, repair, and maintenance methods of procedure (MOPs), standards, quality, and cleanliness requirements.
Coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate installation, repair, and maintenance activities.
Perform site surveys for network builds, augments, or decommissions.
Assist with coordinating site access, equipment staging, and related tasks.
Perform other duties as required.