Field Technician I

TD SYNNEX
Onsite

About The Position

The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications. This candidate must currently reside within a 25-mile radius of Philadelphia, PA and be willing to travel (expenses paid) regularly to client sites within the region.

Requirements

  • Knowledgeable in manufacturers’ system design and specifications
  • Able to diagnose, repair and replace computer system hardware components
  • Able to effectively utilize associated tools, meters, adaptors, and other equipment
  • Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
  • 1-2 Years of relevant work experience
  • Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.
  • CompTIA A+ or Network+ certification or other OEM certifications
  • Must be able to drive a motor vehicle.
  • Must have a clean driving record

Responsibilities

  • Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
  • Provides technical information as needed for further diagnostic work, project planning, etc.
  • Provides some base installation services and replacement of hardware components
  • Follow provided work instructions and adheres to daily administrative tasks

Benefits

  • Expenses paid travel
  • Formal programs on leadership and professional development
  • On-demand courses
  • Seminars, events, and our global Life Empowerment Assistance Program
  • Inclusive education
  • Meaningful peer-to-peer conversations
  • Equitable growth and development opportunities
  • Onboarding program
  • Internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives
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