Field Technician C (Brockton, MA)

L3Harris Technologies•Boston, MA

11d•$62,500 - $116,500

About The Position

L3Harris Technologies is seeking a Field Technician to support the company’s Field Services organization and the Federal Aviation Administration (FAA) in the Boston Airspace and sites within that airspace. The position provides technical support for FAA programs and systems, including FTI, MS, ADS-B, DCNS, and WMSS. The technician installs, repairs, configures, tests, and performs preventive maintenance on equipment at customer locations. Work may be performed remotely and includes scheduled and on-call assignments, with occasional travel to remote sites outside the assigned area to support customer needs. The technician works with the NOCC, SAC, and Helpdesk to resolve field issues, documents work performed, and maintains tools, test equipment, parts, electronics, vehicle inventory, and a personal or company vehicle. The position follows equipment drawings, task orders, and applicable company and program procedures. The schedule is 5/8, with employees working eight hours per day, five days per week. On-call work outside regularly scheduled hours may be needed.

Requirements

High school diploma or equivalent and at least 6 years of prior relevant experience, or a post-secondary/associate degree and at least 2 years of prior related experience.
Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
Maintain a valid driver’s license and/or local U.S. State REAL ID equivalent and a satisfactory driving record.

Nice To Haves

Network+, CCNA, CCNP, CCNA Wireless, or A+ certification.
Ability to work from home while in an on-call status.
Ability to obtain and maintain an active FAA Security Clearance.
Capability to lift 70 pounds.
Willingness to travel up to 100% of the time to remote sites within a three-hour drive of the base location, and to travel outside the assigned region as needed.
Ability to use ladders and step stools to reach heights of approximately 10 feet.
Willingness or ability to work outside regularly scheduled hours and respond to after-hours emergency calls as required.
Excellent customer service skills.
Ability to work in a high-stress, high-visibility environment.
Working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, and RS-449.
Excellent working knowledge of fiber, and working knowledge of multiplexers, network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, and voice and data applications.
Working knowledge of AC and DC power testing, including three-phase AC, and familiarity with configuration and operation of 24VDC and 48VDC power supplies.
Experience with network and circuit testing using T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope, or other T1/DS3 test sets.
IP-based knowledge and experience configuring routers and switches.
Experience installing equipment racks, including wall-mount, raised-floor, and concrete installations.

Responsibilities

Provide technical support for FAA programs and systems supported by L3Harris, including FTI, MS, ADS-B, DCNS, and WMSS.
Install, repair, configure, test, and perform preventive maintenance on equipment at remote customer locations.
Work remotely in scheduled and on-call capacities at customer locations in the assigned area; occasionally travel outside the assigned area to meet customer needs.
Read, understand, and follow equipment drawings and task orders.
Take notes and document work performed at customer locations.
Work by phone with the NOCC, SAC, and Helpdesk to resolve field issues.
Maintain tools, test equipment, parts and electronics, truck-stock inventory, and a personal or company vehicle.
Prepare for assigned tasks before dispatching.
Work outside regularly scheduled hours when needed to meet customer requirements.
Lift items up to 32 pounds and use ladders or step stools to reach heights of approximately 10 feet.
Work with the supervisor (ASL) to ensure compliance with L3Harris and program-specific policies and procedures.