Field Technical Specialist

Carboline•Beachwood, OH

1d•$75,000 - $85,000•Remote

About The Position

As North America’s largest roofing maintenance service provider, Tremco CPG Inc. and WTI are focused on restoring instead of replacing roofs whenever possible, which is beneficial for customers and the planet. The company offers a place to build a career with great benefits, advancement opportunities, technology, people, and a commitment to a sustainable future. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is looking for a Field Technical Specialist to cover North Carolina, South Carolina, and Virginia. This role is a sales and support position designed to generate contractor discretionary business in a specific area while providing localized technical support. The specialist will work directly with contractors, focusing on the restoration coatings line, to ensure Tremco and the contractor deliver the best solutions, products, and installations to customers.

Requirements

High School diploma or GED
5+ years of roofing sales or technical experience in the commercial market.
2+ years of roofing repair, troubleshooting, or field service experience.
Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
Must have a valid driver's license and acceptable Motor Vehicle record.
Class B CDL driver's license.
Strong roofing or building science mechanical aptitude.
Prior experience in a field sales and service leadership role.
Practical computer application literacy (including Microsoft Office Suite and internal business systems).
In-depth technical understanding and extensive hands-on knowledge of product applications. Intimate knowledge of product line.
History of working in a field that required autonomy and self-motivation.
Prior experience that demonstrates a strong work ethic and ability to multi-task.

Nice To Haves

Associate's degree (AAS), or Trade School Certification, or Bachelor's Degree (BS) preferred.

Responsibilities

Ensure safe execution and delivery of all roofing services and operations.
Provide a variety of technical training sessions in the contractor's office and field applications.
Provide hands-on application training and supervision of roof coatings and installation.
Perform roof inspections and provide written reports on condition analysis, photo documentation, recommendations, and material budget estimates.
Communicate professionally with customers, Tremco sales representatives, regional sales managers, and corporate staff.
Complete weekly/monthly reports, sales activities, proposals, and purchase orders.
Travel within the assigned territory and complete expense reports on a timely basis.
Conduct pre-project field inspections and provide technical support including peel tests, product recommendations, proper product installation, and product diagnostic support.
Provide ongoing sales support, training, and development to contractors, as directed by local sales representatives.
Act as a direct line of contact to contractors in the designated area to maintain good working relationships, keeping them informed and trained on Tremco's product line and new products.
Develop new contractors in the area by training them on product systems and their usage, as directed by the local sales team.