Field Technical Sales Specialist

SPECIAL ORDER SYSTEMS INC • Encinitas, CA

3d • $28 - $32 • Onsite

About The Position

TEAMSOS is seeking a hands-on Field Technical Sales Specialist to support public safety customers and Public Safety Answering Points (PSAPs). This role involves traveling to customer sites to install and troubleshoot low-voltage cabling, solar-powered equipment, cellular-connected devices, antennas, batteries, and related technology. When field installation demand is lower, the focus shifts to building relationships, developing PSAP opportunities, and selling existing products and services.

Requirements

• Two or more years of experience in low-voltage cabling, field technology installation, telecommunications, cellular/wireless equipment, solar-powered systems, or a closely related technical field.
• Demonstrated ability to troubleshoot technology systematically using test equipment, documentation, software, and remote resources.
• Customer-facing sales, account-development, technical-sales, or business-development experience—or a strong demonstrated ability and desire to sell.
• Clear written and verbal communication skills with technical and nontechnical audiences.
• A self-directed, professional work style and the ability to manage a field assignment or sales opportunity from start to finish.
• Comfort using CRM, productivity, proposal, and field-service tools.
• A valid driver’s license and ability to meet company driving requirements.
• Ability to travel frequently, including overnight travel and occasional work outside standard business hours when project or PSAP operational needs require it.

Nice To Haves

• Experience selling to or supporting PSAPs, 911 centers, emergency communications organizations, public safety agencies, or state/local government customers.
• Experience with solar or DC power, batteries, charge controllers, outdoor enclosures, grounding, and weatherproof installations.
• Experience with cellular gateways, modems, routers, antennas, signal testing, SIM provisioning, VPNs, IP networking, or remote telemetry/IoT devices.
• Relevant low-voltage, networking, wireless, solar, safety, tower/antenna, or manufacturer certifications.

Responsibilities

• Travel to customer locations for installations, site surveys, upgrades, service calls, and troubleshooting.
• Install, route, terminate, label, test, and document Ethernet/data, coaxial, and related low-voltage cabling.
• Mount, connect, configure, and commission solar panels, charge controllers, batteries, enclosures, antennas, cellular gateways, and related field equipment.
• Verify solar generation, battery health, loads, grounding, weatherproofing, and reliable system operation.
• Troubleshoot cellular signal, antennas, cabling, SIM/carrier activation, routers or modems, network registration, and device communication.
• Use test equipment and remote-support tools to complete safe, high-quality work with a strong focus on first-visit resolution.
• Document site conditions, photos, test results, assets, service activity, and customer acceptance.
• Build and manage a qualified pipeline of PSAP and public safety opportunities within assigned accounts and territory.
• Develop trusted relationships with 911 leaders, operations managers, technical staff, procurement teams, and other stakeholders.
• Conduct discovery conversations and site assessments to uncover needs, technical constraints, and opportunities for our current products and services.
• Help prepare scopes of work, bills of material, solution recommendations, service options, and proposals.
• Present and demonstrate solutions, communicate business value, address objections, and ask for the business.
• Drive new-logo, add-on, upgrade, maintenance, recurring-service, and cross-sell revenue while protecting customer experience and margin.
• Maintain timely CRM activity, opportunity stages, next steps, forecasts, and account plans.

Benefits

• Medical Insurance
• dental and vision insurance available
• 401k + Company Matching Program
• Life Insurance/ AD&D (self – Company sponsored plan plus further available benefits for self, spouse, children)
• Collaborative Work Environment
• Training Reimbursement + Personal Development
• Paid Vacation
• Holidays and Personal/Sick Days
• Paid or reimbursed business travel and reasonable necessary business expenses, including approved transportation, lodging, mileage, parking, and tolls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed