Field Technical Service Engineer

Kruita • Fort Worth, TX

12d • Onsite

About The Position

Kurita America is part of the Kurita Group, a leading global water solutions provider. Established in 1949, the Kurita Group has an international network of approximately 8,000 employees in 18 countries. Located in Minneapolis, MN, Kurita America focuses on bringing innovations to market through a holistic water management approach. This includes state-of-the-art equipment, chemistries, engineering, and services aimed at conserving natural resources for a better, more sustainable world. Kurita's corporate philosophy centers on studying the properties of water, mastering them, and creating an environment where nature and humanity are in harmony. The Job Summary for this role is to maintain existing accounts and grow new business opportunities to increase Kurita’s market position.

Requirements

• Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) or equivalent experience in water treatment industry.
• 5 + years of water treatment operations or field technical service experience working with a water treatment equipment/service supplier or membrane plant operations.
• Understanding of membrane fundamentals and how UF/MF/NF/RO membrane processes work.
• Understanding of basic water chemistry.
• Basic troubleshooting skills related to hydraulic (fluid) and electrical equipment and processes.
• Proficient in Word, Excel, and PowerPoint.
• Strong verbal and written communication skills.
• Excellent analytical, problem solving and decision-making skills.
• Strong interpersonal skills and demonstrated ability to perform and produce results while maintaining positive relationships.

Nice To Haves

• Experience with water treatment design.
• Knowledge of Clean-in-place (CIP) System process knowledge to identify potential chemical opportunities.
• Experience in water and wastewater treatment plant design, construction and operation.
• Experience using field lab equipment for the measurement of SDI, turbidity, conductivity, and chlorine.

Responsibilities

• Serve as a primary field technical support contact: resolve technical issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and coordinate with staff as appropriate.
• Troubleshoot, evaluate membrane data, supervise customer site cleanings and pilot studies to optimize membrane performance and evaluate application and performance of Avista products.
• Develop sales opportunities with existing and new customer base.
• Normalize and report customer site data.
• Network with peers in the industry, particularly membrane manufacturers and Architect and Engineering (A&E) firms.
• Author and present regional training and technical papers at regional conferences.
• Travel (up to 75%) to customer sites, trade shows and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level