Field Tech Support Specialist - (Electro-Mechanical)

New Era Technology • Hillsboro, OR

7d

About The Position

New Era Technology is seeking a hands-on Field Service Technician to install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites. The role involves working with electrical and mechanical equipment, diagnosing technical problems, replacing components, performing preventive maintenance, and verifying equipment operation after repairs. The technician completes service reports and provides professional customer service while working onsite. Travel to customer locations is required as needed, up to 20%. The position is full-time, typically Monday through Friday, with 8-hour shifts. Occasional overtime and on-call support may be required. A technical degree, trade school, military training, or vocational training is preferred but not required; applicants with strong hands-on experience are encouraged to apply even without a college degree.

Requirements

• At least 2 years of hands-on experience repairing or maintaining electrical and mechanical equipment.
• Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, automation systems, compressors, pumps, generators, or similar machinery.
• Ability to read electrical schematics.
• Experience working on 200–440V electrical equipment.
• Strong mechanical and electrical troubleshooting skills.
• Comfortable replacing electrical and mechanical components.
• Able to work independently in the field.
• Ability to lift up to 50 lbs and stand, bend, and kneel while working at customer locations.
• Able to travel up to 20% as needed.

Nice To Haves

• Experience with HVAC equipment, industrial maintenance, or electro-mechanical equipment.
• Basic knowledge of PLC-controlled equipment.
• Experience with motors, sensors, actuators, servos, pumps, compressors, or data center cooling systems.
• A technical degree, trade school, military training, or vocational training.

Responsibilities

• Install, start up, and service cooling equipment.
• Troubleshoot electrical and mechanical issues.
• Replace faulty components, including motors, sensors, relays, switches, and actuators.
• Perform preventive maintenance and inspections.
• Read electrical wiring diagrams and basic technical drawings.
• Test equipment and verify proper operation after repairs.
• Complete service reports after each visit.
• Provide professional customer service while working onsite.
• Travel to customer locations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed