Field Tech Support Specialist - Electromechanical Technician
About The Position
New Era Technology is seeking a hands-on Field Service Technician to install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites. The role involves working with electrical and mechanical equipment, diagnosing technical problems, replacing components, conducting maintenance and inspections, and confirming equipment operates correctly after repairs. The technician completes service reports and provides professional customer service while working onsite. Travel to customer locations is required as needed, up to 20%. The schedule is typically Monday through Friday in 8-hour shifts, with occasional overtime and on-call support potentially required.
Requirements
- At least 2 years of hands-on experience repairing or maintaining electrical and mechanical equipment.
- Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, automation systems, compressors, pumps, generators, or similar machinery.
- Ability to read electrical schematics.
- Experience working on 200–440V electrical equipment.
- Strong mechanical and electrical troubleshooting skills.
- Comfort replacing electrical and mechanical components.
- Ability to work independently in the field.
Nice To Haves
- Experience with HVAC equipment, industrial maintenance, electromechanical equipment, PLC-controlled equipment, motors, sensors, actuators, servos, pumps, compressors, or data center cooling systems.
- A technical degree, trade school, military training, or vocational training; not required.
Responsibilities
- Install, start up, and service cooling equipment.
- Troubleshoot electrical and mechanical issues.
- Replace faulty components, including motors, sensors, relays, switches, actuators, and other parts.
- Perform preventive maintenance and inspections.
- Read electrical wiring diagrams and basic technical drawings.
- Test equipment and verify proper operation after repairs.
- Complete service reports after each visit.
- Provide professional customer service while working onsite.
- Travel to customer locations when needed.
Benefits
- Competitive benefits
- Continuous training
- Personal and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
