Field Support Technician

Jackson Hewitt•Beavercreek, OH

3d•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks in local retail stores. The role involves driving a moving truck, carrying equipment into locations, installing kiosks, and maintaining locations. The ideal candidate has knowledge of computer and technology installation. This position supports Jackson Hewitt’s retail locations and helps ensure they meet brand and marketing appearance standards. The work includes installing kiosk furniture, computers, technology, and components; maintaining clean and inviting workplaces; and completing other assigned duties. The role requires physical activity, including standing, walking, sitting, and handling equipment weighing up to 55 pounds.

Requirements

A driver’s license is required for roles that require driving and preferred for roles that do not.
Good interpersonal and communication skills.
Basic knowledge of computer functions and some technical skills.
Customer service experience.
Ability to stand, walk, and sit as required.
Ability to lift, push, pull, or carry up to 55 pounds at one time.
Ability to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.

Nice To Haves

Knowledge of computer or technology installation.
A driver’s license for roles that do not require driving.

Responsibilities

Set up and break down kiosk furniture, computers, technology, and kiosk components using hand tools.
Drive a moving truck when required for the assignment.
Carry equipment and materials into retail locations.
Meet deadlines and ensure locations meet brand and marketing appearance standards.
Maintain clean and inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
Perform other duties as assigned.