Field Support Technician

Jackson Hewitt•Muncie, IN
•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at local retail stores. The work includes driving a moving truck, carrying equipment into locations, installing kiosk furniture and technology, and maintaining locations. The ideal candidate has knowledge of computer and technology installation. This role helps ensure locations meet brand and marketing appearance standards and remain clean and inviting. Compensation is $15.00–$17.00 per hour.

Requirements

  • A driver's license is required for candidates who are required to drive and preferred for those who are not.
  • Good interpersonal and communication skills.
  • Basic knowledge of computer functions and some technical skills.
  • Customer service experience.
  • Ability to stand, walk, and sit.
  • Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.
  • Compliance with company policies and standards.

Nice To Haves

  • Knowledge of computer and technology installation.

Responsibilities

  • Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
  • Drive a moving truck when required and carry equipment into retail locations.
  • Meet deadlines and help ensure office locations meet brand and marketing appearance standards.
  • Help maintain clean and inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
  • Perform other duties as assigned.

Benefits

  • Flexible schedule options
  • Corporate discount program
  • Professional development and continuous training
  • Opportunities for advancement
  • Free tax training and continuing education for tax preparers
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