Field Support Technician

Lucid Motors • Hilversum, NH

2d

About The Position

Lucid Motors is seeking a Field Support Technician for its PR and Marketing Fleet, based in Hilversum, Netherlands. The role provides technical support and upkeep for marketing and sales vehicles, including preparing, diagnosing, maintaining, and repairing Lucid vehicles. The technician may travel with Marketing and Sales teams and provide support wherever needed, including at events, market launches, and Studio or service center openings. The role involves direct customer interaction and representing Lucid while complying with company communications policies. Flexible availability and travel are required, potentially up to 100% at times. A background check may be required during hiring, conducted in line with European data protection laws with candidate consent.

Requirements

• Certified automotive technician.
• Strong background in vehicle diagnosis, maintenance, and repair.
• Ability to travel and maintain flexible work availability as needed.
• Ability to creatively solve problems and think quickly in busy customer-facing environments.
• Attention to detail and a passion for creating positive customer experiences.

Nice To Haves

• Master Technician Certificate.
• High-voltage certification and electric vehicle experience.
• Car detailing experience.
• Experience supporting Marketing and Sales events.
• Experience in luxury automobile repair environments.

Responsibilities

• Provide technical support and upkeep for marketing and sales vehicles while traveling with Marketing and Sales teams.
• Prepare, diagnose, maintain, and repair Lucid marketing and sales vehicles wherever needed.
• Support new market launches and Studio or service center openings.
• Support the growing business with expertise and experience in other matters as necessary.
• Travel as needed to support Sales and Marketing efforts, potentially up to 100% at times.
• Support Marketing and Sales events as a technician, interact directly with customers, and represent Lucid in compliance with company communications policies.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed