Field Support Technician

Jackson Hewitt • Anderson, IN

14d

About The Position

The Seasonal Field Support Technician completes the setup and breakdown of kiosks in local retail stores. The work includes driving a moving truck, carrying equipment into locations, setting up kiosks, and maintaining locations. The role supports office appearance standards and helps keep workplaces clean and inviting. Jackson Hewitt describes its work as helping clients navigate tax codes and processes with integrity, quality, and consistency.

Requirements

• A driver’s license is required for employees who are required to drive and preferred for those who are not.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions and some technical skills.
• Customer service experience.
• Ability to stand, walk, and sit.
• Ability to lift, push, pull, or carry up to 55 pounds at one time.
• Ability to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Nice To Haves

• Knowledge of computer or technology installation.

Responsibilities

• Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
• Meet deadlines to ensure office locations meet brand and marketing appearance standards.
• Help maintain clean and inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
• Drive a moving truck when required.
• Carry equipment into locations and set up kiosks.
• Perform other duties as assigned.

Benefits

• Flexible schedule options.
• Corporate discount program.
• Professional development and continuous training.
• Opportunities for advancement within the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed