Field Service - Field Supervisor

EFCO Corp.•Memphis, TN

1d•Onsite

About The Position

This role provides customers with the Lowest In Place Concrete Costs by delivering hands-on technical guidance, instruction, and oversight for EFCO’s forming systems on active job sites. The Field Supervisor ensures formwork is assembled, cycled, and maintained with the highest standards of safety, efficiency, and quality. This role proactively supports LIPCC by collaborating with Sales and Engineering teams to improve formwork solutions, jobsite safety, and overall efficiency before equipment reaches the field. By strengthening EFCO’s reputation through proactive service, job-site problem solving, and effective customer relations, the Field Supervisor serves as EFCO’s “voice in the field,” carrying forward EFCO’s tradition of innovation and super service in the concrete forming industry.

Requirements

High school diploma or equivalent required.
Minimum of 5 years of related construction experience.
OSHA 10 mandatory (will provide certification).
A valid driver's license is mandatory.
Strong decision-making, leadership, and communication skills.
Basic computer skills, including email, internet, word processing, spreadsheets, and file management.
Ability to read and interpret blueprints and construction plans.
Ability to lift, push, and pull up to 50 lbs and work comfortably in elevated positions.
Willingness to travel extensively (2–4 nights per week).
Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively.
Takes ownership of actions, tasks, and outcomes; follows through on commitments.
Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
Works well with others toward shared goals, contributing constructively to team efforts.
Sets clear objectives, aligns efforts, and manages time and resources to achieve results.
Ability to regularly perform all job functions at company office or worksite.
Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises. Etc.
Ability to wear personal protective equipment as required.
Must be able to discern warning sounds and spoken language: Frequently
Talking: Frequently
Vision: Continuously
Walking: Frequently
Balancing- Maintaining equilibrium when walking, climbing, crouching, sitting, standing, etc.: Constantly
Repetitive Motions- Substantial movements (motions) of the wrists, hands, and/or fingers.: Occasionally
Sitting/Standing- Must be able to sit or stand as required for extended periods of time.: Frequently
Stooping- Bending at the waist: Occasionally
Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles etc.: Occasionally
Rotation in Standing: Occasionally
Elevated Work: Rarely
Squatting: Occasionally
Kneeling: Occasionally
Static postures: Occasionally to Frequently
Reaching: Occasionally
Crouching: Occasionally
Capacity to think, concentrate and focus for long periods of time: Frequently
Ability to read complex documents in the English language: Frequently
Capacity to reason and make sound decisions: Frequently
Ability to write complex documents in the English language: Frequently
Capacity to express thoughts orally: Frequently
Floor to waist vertical lift: Frequently 25 lbs, occasionally up to 50 lbs
Waist to chest vertical lift: Frequently 25 lbs, occasionally up to 50 lbs
Horizontal carry: Frequently 25 lbs, Occasionally up to 50 lbs for 10 feet
One hand carry: Frequently 25 lbs, Occasionally up to 50 lbs for 10 feet
Push horizontally: Frequently 25 lbs, Occasionally 50 lbs
Pull horizontally: Frequently 25 lbs, Occasionally 50 lbs
One hand pull right hand: Frequently 25 lbs, Occasionally 50 lbs for 20 ft
One hand pull left hand: Frequently 25 lbs, Occasionally 50 lbs for 20 ft
Left hand repetitive coupling: Frequently 50 lbs, Occasionally up to 65 lbs
Right hand repetitive coupling: Frequently 50 lbs, Occasionally up to 65 lbs

Nice To Haves

Superintendent experience preferred.
Formwork experience preferred.
Union affiliation a plus.
OSHA 30 preferred.

Responsibilities

Train, lead, and direct customers in the safe and efficient assembly and cycling of EFCO formwork systems.
Coach crews on proper techniques, labor organization, equipment staging, and build quality to support schedule, safety, and productivity goals.
Develop and deliver operations worksheets and daily work schedules to guide field execution and reinforce efficient work practices.
Collaborate with Sales, contractors, territory managers, and engineers to develop and validate safe, efficient formwork solutions before and during projects.
Create and review operations worksheets with Sales to demonstrate and support lowest-in-place concrete cost assumptions.
Provide in-person guidance on assembly, cycling, and sequencing; troubleshooting issues; recommend improvements; and build customer confidence in EFCO’s systems.
Plan and schedule field visits with district teams while reviewing drawings, equipment lists, and job requirements in advance.
Coordinate logistics and provide pre-delivery operations worksheets and daily work schedules so customers understand assembly methods, sequencing, labor needs, and required tools before equipment arrives on site.
Complete Field Service Fact Sheets promptly, documenting site conditions, operational observations, customer feedback, safety concerns, and recommendations to support continuous improvement, customer satisfaction, and sales efforts.
Lead and facilitate training initiatives to reinforce safe handling and efficient use of EFCO systems, including toolbox talks, safety talks, lunch and learns, and other knowledge-sharing sessions with district teams on best practices and operational insights.