Field Supervisor

Walden Security•Knoxville, TN

About The Position

The Field Supervisor manages, supervises, and coordinates assigned Security Officers at the field level and performs tasks to maintain prescribed standards and comply with Standard Operating Procedures. The role provides first-line supervision when Operations Staff are not on duty and works as an armed, uniformed officer who can legally carry a firearm in applicable states or locations. The supervisor patrols assigned posts and accounts in a company-provided vehicle, makes decisions consistent with company policies, and may relieve officers who violate company rules, regulations, or procedures. The position requires substantial driving in a company vehicle. Candidates must be at least 25 years old, hold a valid driver’s license, and have an acceptable driving record to qualify for coverage under the company vehicle insurance policy. The candidate must be able to obtain an armed security license through Walden Security within 90 days. Pay is $21 per hour. Walden Security describes its benefits as unique and generous and mentions opportunities for career growth, but does not specify individual benefits.

Requirements

Valid driver’s license.
Acceptable driving record sufficient for coverage under the Walden Security vehicle insurance policy.
At least 25 years old.
Able to obtain an armed security license through Walden Security within 90 days.
Able to legally carry a firearm in applicable states or locations.

Responsibilities

Provide first-line supervision during hours when an Operations Staff member is not on duty.
Work as an armed, uniformed officer and be able to legally carry a firearm in applicable states or locations.
Maintain working knowledge of specific and general post instructions and practical knowledge of additional and emergency post instructions required by clients.
Patrol assigned posts and accounts using a company-provided vehicle.
Make decisions consistent with Walden policies and relieve security officers who violate company rules, regulations, or procedures.
Supervise all posts and officers during the shift, including roving patrols, by visiting accounts and inspecting officers.
Inspect posts and Security Officers for compliance with post orders and company procedures and for general knowledge of post assignments.
Assist with on-the-job training for newly assigned Security Officers as needed.
Respond to building, facility, bank, and ATM alarms as required within the assigned area.
Respond to urgent client service needs, requests, or service changes.
Notify the Field Manager or Operations Manager of issues that cannot wait until the next workday.
Record daily post and shift events on the Daily Inspection Report for review by the Field Manager or Operations Manager and QA Manager.
Fill posts that become open during the shift with an off-duty Security Officer; work an unfilled post until a qualified officer can be scheduled.
Check doors, windows, and gates at assigned posts to determine whether they are secure.
Warn people who violate rules and expel people engaging in suspicious or criminal acts.
Register at watch stations to record inspection-trip times and contracted random inspections.
Perform other duties assigned by the Field Manager or Operations Manager.