Field Supervisor - Raleigh, NC

Walden Security•Charlotte, NC

1d•Onsite

About The Position

The Field Supervisor is responsible for the performance of all shifts and Security Officers on duty. This role requires a working knowledge of specific and general post instructions, as well as practical knowledge of additional and emergency post instructions. The Field Supervisor will patrol assigned posts by walking or using a company-provided vehicle, conduct inspections of posts and Security Officers for compliance, and inform supervisors of urgent matters. This role also involves recording daily events, registering at watch stations, assisting with on-the-job training, responding to client needs, and notifying authorities of emergencies. The Field Supervisor will examine post security, warn violators, and expel individuals engaged in suspicious activities. This position receives general direction from supervisors and exercises direct supervision over Security Officers and Shift Supervisors, providing input to management on operations and personnel.

Requirements

At least 3 years security officer experience
High School diploma or General Education Degree (GED)
Minimum of 25 years of age
Ability to pass criminal background check and drug test

Responsibilities

Responsible for the performance of all shifts and Security Officers on duty
Has a working knowledge and understanding of the Specific and General Post instructions for post(s)
Has practical knowledge of all additional and emergency post instructions that are called for by the client
Patrols post assigned by walking or using company provided vehicle where applicable
Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment
Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday
Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager
Registers at watch stations to record time of inspection trips and contracted random inspections
Assists in conducting on-the-job-training for newly assigned Security Officers as necessary
Responds to urgent client needs/requests for services or changes to services
Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations
Examines doors, windows, and gates of assigned posts to determine that they are secure
Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts
Receives general direction from the Post Supervisor, Roving or Field Supervisors, or Operations Manager
Exercises direct supervision over 1-15 Security Officers and Shift Supervisors
Provides input to the management in regards to operation, status of posts and Security Officers