Field Supervisor

First Student•New York, NY

9d•$28•Onsite

About The Position

The Field Supervisor supports daily transportation operations by monitoring driver performance, assisting with safety compliance, investigating incidents, and helping ensure safe, reliable service. This role is ideal for someone with strong communication skills, sound judgment, and the ability to work closely with drivers, school district staff, customers, and location leadership.

Requirements

High school diploma or equivalent
Computer skills, including working knowledge of Word, Excel, and PowerPoint
Basic knowledge of vehicle mechanical processes and maintenance
Ability to prioritize tasks and manage time effectively
Strong verbal, written, and interpersonal communication skills
Ability to work with drivers, customers, senior leaders, client representatives, union officials, and the general public
Fluent in English
Regular and consistent attendance and punctuality
Must have a working vehicle to travel within the service area as needed
Must be able to move throughout an office, company facility, and bus parking areas
Must be able to use standard office equipment and access filing systems
Must be able to communicate effectively in person and by phone
Must be able to drive a company or personal vehicle for driver observations, school district meetings, and other company business
Must be able to use full hearing, speech, and vision
Must be able to stoop, crouch, squat, kneel, bend, and stand while performing inspections or platform training
Must be able to work in wet, cold, or hot environmental conditions
Must be able to write clear and legible reports

Nice To Haves

1–2 years of supervisory experience with hourly employees preferred

Responsibilities

Monitor driver pre-trip and post-trip inspections and report equipment issues
Conduct driver road checks, including on-time performance, safe driving, bus stops, speeding, and railroad crossings
Observe drivers for work readiness, including uniform, safety vest, and appearance standards
Conduct safety contacts with drivers and correct safety violations as needed
Investigate incidents and accidents, including gathering facts and taking photos
Attend client or parent meetings related to driver performance and recommend corrective actions
Complete compliance activities, including MVRs, background checks, reports, route signs, GAP applications, and system updates
Supervise daily loading and unloading at schools
Support special events, including parking and loading/unloading coordination
Dispatch as needed and monitor on-time performance
Assist management with driver interviews
Complete additional duties as assigned