Field Supervisor - Full Time

RTI International•Remote,

6d•Onsite

About The Position

NYRBS Field Supervisors are responsible for supervising and supporting a team of in-school survey administrators who will be administering a school-based computerized surveys to students. This role involves recruiting, hiring, and retaining field staff, preparing work assignments to ensure cost-effective field implementation, and ensuring adherence to project schedules and attainment of established performance requirements. The supervisor will review production, time, and expense reports, provide feedback to staff on their performance, and work with staff to proactively identify challenges and recommend possible solutions. They will also participate in weekly conference calls with a project supervisor and conduct weekly conference calls with their assigned staff. Additionally, the Field Supervisor will serve as a liaison between RTI project management and the field team, use a project-provided laptop computer, maintain good communication with staff, submit timely and accurate Time & Expense reports, and ensure staff follow protocol when conducting surveys in-schools.

Requirements

High School Diploma or GED
Previous supervisory experience
Possess effective communication skills through speech and listening
Fluency in English through reading, writing, and speaking
Available for entire training and data collection period
Able to successfully complete training
Must have a valid US driver's license and reliable personal automobile transportation available for business use
Comfortable using RTI issued tablet, laptop, and other associated equipment
Access to password protected WiFi connection for data transmission and administrative responsibilities
Able to keep project information confidential
Effective time, schedule, and workload management skills to meet set deadlines
Ability to travel locally or overnight, if needed to conduct observations.
In order to travel by air, federal law requires individuals to have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative
Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
Successful experience with field data collection activities
Must possess advanced leadership and team management skills
Effective interpersonal skills for interactions with project management, Survey Administrators and respondents
Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation

Nice To Haves

Associate’s degree preferred
Previous supervisory experience on a school-based or education study
Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation
Success directly or indirectly related to experience in educational field studies which may include contact with districts and schools
Successful experience with field data collection activities with an educational project
Must possess advanced leadership and team management skills
Effective interpersonal skills for interactions with project management, the field team, and respondents
Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
Effective time, schedule, and workload management skills to meet set deadlines
Computer skills, namely email and internet proficiency
Experience managing staff involved in the collection of sensitive information in a classroom setting
Experience managing classrooms
Experience supporting or contributing to school-based studies
Experience conducting training virtually or in-person

Responsibilities

Supervising and supporting a team of in-school survey administrators who will be administering a school-based computerized surveys to students
Recruiting, hiring, and retaining field staff
Preparing work assignments to ensure cost-effective field implementation, as necessary ensuring adherence to project schedules and attainment of established performance requirements
Reviewing production, time, and expense reports to ensure timely, accurate, and reasonable project charges
Providing feedback to staff on their performance, noting areas of strength and areas requiring improvement
Working with staff to proactively identify challenges and recommend possible solutions
Meeting performance expectations in areas of efficiency, quality, screening and interviewing completion rates while maintaining confidentiality
Participating in weekly individual and group conference calls with a project supervisor and other members of the project team
Conducting weekly individual and group conference calls with your assigned staff
Participating in required training and lead sections of the survey administrator training
Serving as liaison between RTI project management and the field team, including providing immediate feedback and on-going training when required
Use a project-provided laptop computer to obtain reports, make case assignments, and email with project staff
Maintaining good communication with and be accessible to your staff to provide support and answer questions that may arise outside of the weekly conference calls
Submitting timely and accurate Time & Expense reports
Ensuring staff follow protocol when conducting surveys in-schools, reporting any issues immediately to members of the project team