Full-Time Supervisor

Windwalker • Boston, MA

19h • Onsite

About The Position

Windwalker Group seeks 2 Full-Time Supervisors to join our Emerson College operation. Each full-time schedule is 36 hours and it's a combination of a weekend and an evening. Candidates applying in should either have detailed college operation security experience, or supervisor experience. $25 an hour is starting pay for this opportunity.

Requirements

• High school diploma or GED required
• Must be at least 18 years old
• Ability to pass a background check
• Ability to react quickly to a changing environment
• Advanced ability to respond to security breaches and threats.
• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
• Ability to inform personnel and visitors of security procedures
• Excellent interpersonal, written, and communication skills
• Possess an ability to be flexible and perform a variety of security duties

Nice To Haves

• A minimum of four years’ experience in a similar role preferred
• Knowledge of security systems and surveillance equipment preferred
• CPR, First Aid, AED, NARCAN, MOAB , or ACT I, II, or III Certifications highly preferred
• Associates degree or greater in Criminal Justice related studies
• Supervisor Experience
• Experience in documenting, observations, customer service and security procedures
• Previous concierge experience

Responsibilities

• Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
• Consistently resolute professional appearance and demeanor of public-facing employees.
• Validate strict compliance with security standards.
• Emphasis on interaction with affinity participants such as local, state police, and DHS.
• Ensure high standards of conduct/zero tolerance for non-professional behavior.
• Effective and transparent employee discipline procedures.
• High touchpoints between and among contract employees, client management, and company managers.
• Preparedness planning for effective response to potential crises.
• Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED