Field Supervisor - Home Care

Senior Solutions Home CareJackson, TN
$36,000 - $42,000Onsite

About The Position

This role is an opportunity for individuals with backgrounds in caregiving, DSP, job coaching, case management, community health work, healthcare, or human services to grow into a leadership position. The Field Supervisor will support clients, coach caregivers, conduct quality visits, investigate concerns, and improve service outcomes. The company is looking for someone eager to learn, enjoys helping people, and can confidently solve problems and work independently. Every day, families trust Senior Solutions Home Care to provide safe, compassionate, and reliable care. As a Field Supervisor, you'll help ensure clients receive quality services while supporting caregivers and strengthening the communities we serve.

Requirements

  • High school diploma or GED
  • At least 2 years of experience in healthcare, caregiving, human services, community services, or a related field
  • Strong communication and problem-solving skills
  • Ability to work independently and manage multiple priorities
  • Valid driver's license and car insurance
  • Ability to pass background screening and drug testing

Nice To Haves

  • Experience in every area of this job is not required, but eagerness to learn is valued.

Responsibilities

  • Conduct in-home, virtual, and telephone quality visits
  • Build relationships with clients, families, and caregivers
  • Help resolve concerns and service issues
  • Support positive client outcomes and satisfaction
  • Provide field coaching and mentoring to caregivers
  • Reinforce training, professionalism, and service standards for caregivers
  • Help caregivers succeed in their roles
  • Review concerns, complaints, incidents, and service issues
  • Document findings and recommend solutions
  • Support compliance, quality, and safety initiatives
  • Connect clients with community resources and support services
  • Identify opportunities to improve independence through technology and telehealth solutions
  • Assist with implementing and monitoring innovative support strategies

Benefits

  • Company vehicle and gas card provided for work duties
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid Time Off (PTO)
  • 9 paid company holidays
  • Paid training and ongoing development
  • Career advancement opportunities
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