IT Field Support Technician_Groton
Gr8ttek, LLC•Groton, SD
About The Position
Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the Field Specialist performs hardware-focused break-fix services and solutions on various client products. The role requires basic and moderately complex troubleshooting and repair work, and may involve moderately complex analysis and decisions based on established department and company guidelines. Compensation is $40 per call, plus $5 per call per diem. Dell and Lenovo certification training is provided at no cost to the employee.
Requirements
- Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
- Ability to drive to client locations.
- Ability to lift and/or move computer equipment weighing up to 50 pounds.
- Valid driver’s license.
- Reliable transportation with valid registration and adequate insurance.
- Must own a basic repair tool kit.
Responsibilities
- Provide customer break-fix support for designated equipment.
- Communicate clearly in writing and verbally.
- Accept and deliver all assigned service calls.
- Complete administrative tasks associated with each call.
- Control and return assets and inventory.
- May provide functional guidance to colleagues.
- Perform other duties as assigned to meet business needs.
Benefits
- Dell/Lenovo certification training at no cost
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
