Field Services Technician

GE Vernova

2d • Remote

About The Position

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Requirements

• High School Diploma / GED
• Minimum of 2 years industry work experience with inverters
• Ability and willingness to travel to and from customer locations –90% to 100%

Nice To Haves

• 2-year technical degree and/or equivalent certification
• Great interpersonal, oral, and written skills are required.
• Requires analytical and quantitative skills
• Solar industry service experience is preferred (but not required)
• Must be customer oriented with professional demeanor.
• Must have knowledge of power electronics and controls.
• Must have knowledge of Modbus serial and Ethernet communications

Responsibilities

• Field Services Technician will provide service, maintenance and warranty remediation and commissioning for installed photovoltaic inverters and BESS equipment.
• This position will be responsible for servicing customers primarily located within the US.
• Must be able to travel throughout the US as needed.
• Perform Field Service to ensure 99% up time
• Diagnose and repair faulted inverters
• Troubleshoot issues with mechanical and electromechanical
• Conduct annual periodic maintenance inspections
• Keep maintenance records of findings
• Assist with developing maintenance programs
• Perform start-up and commissioning for new PV inverter installations.
• Inspect physical installation (wiring, connections and mechanical condition)
• Power up, set all required parameters and ensure proper operation
• Monitor performance and efficiency levels
• Maintain high customer satisfaction levels by providing excellent customer service.
• Provide accurate and timely product service reports.

Benefits

• professional development
• challenging careers
• competitive compensation
• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• 40 hours of personal business time
• 160 hours of personal illness and caregiving time (subject to state law)
• two weeks of annual vacation (which may be pro-rated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED