Field Services Technician

NEW Water, the brand of the Green Bay Metropolitan Sewerage District•Green Bay, WI

1d•Onsite

About The Position

NEW Water is seeking a Field Services Technician to operate, troubleshoot, and maintain critical wastewater infrastructure while helping protect one of Wisconsin’s most advanced wastewater systems. The Field Services Technician works hands-on with the critical infrastructure that moves wastewater throughout NEW Water’s service area. This position operates and maintains lift stations, meter stations, interceptor systems, and related equipment while monitoring system performance, troubleshooting issues, collecting wastewater data, and responding to emergencies. This position is responsible for reviewing system performance and flow data, responding to alarms and high-flow events, troubleshooting equipment and metering issues, operating flow monitoring and sampling equipment, and conducting field inspections. The technician also supports NEW Water’s Pretreatment Program through industrial sampling and inspections, works with industrial and municipal customers, and collects accurate wastewater data to support regulatory compliance and customer wastewater treatment service billing. The Field Services Technician also contributes to documentation, planning, and continuous improvement by maintaining work orders and field reports in the Computerized Maintenance Management System (CMMS), updating procedures, coordinating maintenance activities, and supporting infrastructure and technology projects. A strong commitment to safety is essential, including confined space entry, work zone safety, lockout/tagout procedures, hazard identification, and proper maintenance of safety equipment. The work of the Field Services Technician is essential to keeping NEW Water’s wastewater conveyance system operating safely and reliably, while protecting public health and the environment.

Requirements

Associate’s Degree (or equivalent) in Wastewater Treatment, Environmental Sciences, Civil Engineering or related field of study.
Completion of the Wisconsin Wastewater Operators State Apprenticeship Program may substitute for the associate’s degree.
Demonstrated aptitude in the areas of mechanical operation, mathematics, biology, and chemistry.
An equivalent combination of education, training, and relevant experience will also be considered.
2 years of experience.

Nice To Haves

Operating experience in progressively responsible wastewater field is preferred.

Responsibilities

Operate and maintain lift stations, meter stations, interceptor systems, and related equipment.
Monitor system performance.
Troubleshoot issues with equipment and metering.
Collect wastewater data.
Respond to emergencies, alarms, and high-flow events.
Operate flow monitoring and sampling equipment.
Conduct field inspections.
Support NEW Water’s Pretreatment Program through industrial sampling and inspections.
Work with industrial and municipal customers.
Collect accurate wastewater data to support regulatory compliance and customer wastewater treatment service billing.
Maintain work orders and field reports in the Computerized Maintenance Management System (CMMS).
Update procedures.
Coordinate maintenance activities.
Support infrastructure and technology projects.
Adhere to safety protocols including confined space entry, work zone safety, lockout/tagout procedures, hazard identification, and proper maintenance of safety equipment.